Policy Update Date: Jan 02, 2023
Concerned about the protection of your privacy, Pandangry.com undertakes to ensure the best level of protection of your personal data and to comply with the regulations in force.
Pandangry.com provides its customers with an e-commerce service accessible from the Pandangry.com website. As part of its business, Pandangry.com collects personal data about individuals. Data collection takes place on the Pandangry.com website and its iOS and Android mobile applications.
The purpose of this document is to provide you with complete information on the use made by Pandangry.com of the personal data of its customers.
Data is defined as “personal” when it concerns natural persons identified directly or indirectly.
Pandangry.com, as Data Controller, undertakes to comply with the provisions of Regulation (EU) No. 2016/679 of April 27, 2016 relating to the protection of personal data.
In the forms for collecting personal data on the site, the customer is notably informed of the compulsory nature or not of the collection of data. In case of non-provision of a mandatory data field, Pandangry.com will not be able to perform its services.
1. WHO COLLECTS PERSONAL DATA?
The personal data collected from you when you use our services is collected, processed and used by Pandangry.com (hereinafter “Angry Panda Shop”) headquartered at 6A WODZISLAWSKA STREET WROCLAW, POLAND.
2. PURPOSES OF COLLECTING YOUR PERSONAL DATA
Angry Panda Shop, Data Controller, collects any data that you communicate to us via our website or that you transmit to us by any other means (email or post).
The data collected is as follows: Name, first name, address, email address, telephone number, password, telephone number, date of birth, company name
Data relating to the means of payment: for the purposes of paying for your orders, information and bank data are collected by our service provider in terms of payment and in particular the bank card number and the expiry date of the bank card + CODE VCC. + incomplete reference (eg: 4xxxxxx007) to your registered Card
You can choose not to provide us with certain data, but when specified, certain data concerning you is mandatory for the purposes of concluding the act of purchasing products and services, participating in a promotion, placing a question or to carry out any other transaction on our site.
Personal data is thus collected and processed mainly for the purpose of:
For processing requiring the collection of consent, the person concerned has the option of withdrawing their consent by making a request by clicking here.
Purpose of collection
Purpose of collection
Customer account, shopping cart and order management
Execution of the contract between a Customer and Angry Panda Shop
Legitimate interest of Angry Panda Shop
Management of payment and credit transactions
Execution of the contract between a Customer and Angry Panda Shop
Delivery operations management
Execution of the contract between a Customer and Angry Panda Shop
Management of customer relations, follow-up of after-sales service orders, product returns and refunds
Execution of the contract between a Customer and Angry Panda Shop
Recording of exchanges between customer service and the customer by telephone
Legitimate interest of Pandangry.com to improve the quality of service and assist users in managing the customer account, shopping cart and orders
Recording of exchanges between customer service and the customer by telephone for the purpose of improving the service.
Legitimate interest of Angry Panda Shop to improve the quality of service
Customer satisfaction management (Collection of customer opinions on products and customer service performance)
Legitimate interest of Angry Panda Shop to improve the quality of service
Fight against fraud when paying for the order and management of outstanding payments after order
Execution of the contract between a Customer and Angry Panda Shop
Legitimate interest of Angry Panda Shop
Statistical operations,analysis, selection and segmentation of customers to improve customer knowledge
Execution of the contract between a Customer and Angry Panda Shop
Legitimate interest of Angry Panda Shop
Sending targeted commercial offers by email, mobile notifications, on social networks, on other websites or any other medium
Customer Consent
Site traffic measurement
Customer Consent
Provision of sharing tools on social networks
Customer Consent
Setting up contests and advertising, or sponsorship operations
Legitimate interest of Angry Panda Shop
In the case of sponsorship operations, it is up to the Sponsor to fill in the contact details of his godchildren, natural persons over the age of 15, in order to send him a “message / ecard / sms” which invites him to discover our offers.< /td>
Sharing Information with Business Partners
Execution of the contract between a Customer and Angry Panda Shop
Consent of the Client (for operations for prospecting purposes)
Angry Panda Shop undertakes to use the information selected by the Referrer only for the purposes of the Referral concerned.
3. TRANSMISSION OF YOUR DATA
Your data is transmitted to partners of Angry Panda Shop who can process the data on their behalf (recipients) or only on behalf and according to the instructions of Angry Panda Shop (subcontractors).
The recipients of the data are:
Police authorities in the context of legal requisitions concerning the fight against fraud
Customs services in case of delivery abroad
Commercial partners and in particular marketing and advertising agencies (list below)
Our partners undertake to respect privacy and use data in accordance with the recommendations of the Data Protection Act:
Angry Panda Shop also uses subcontractors for the following operations:
secure payment on websites and mobile applications
the fight against fraud and the recovery of unpaid bills
shipping your orders and packages
The management of telephone calls, their possible recordings and the sending of postal mail
Carrying out technical maintenance and development of the website.
The collection of customer reviews
Sending commercial prospecting emails and mobile notifications
4. MY DATA RIGHTS
Pursuant to Articles 14 to 22 of Regulation 2016/679 of April 27, 2016, any natural person using the service has the right to exercise the following rights:
A right of access
Right of rectification
Right to oppose and erase data processing
Right to oppose profiling
A right to restriction of processing
A right to data portability
Finally, when Angry Panda Shop detects a personal data breach likely to create a high risk for your rights and freedoms, you will be informed of this breach as soon as possible.
These rights can be exercised with Angry Panda Shop which collected the personal data as follows:
By post, by writing to us at the following address: EURATECH-POLAND LTD – DPO – 6A WODZISLAWSKA STREET WROCLAW, POLAND< /span>.
If necessary, you may be asked for proof of identity.
Angry Panda Shop sends a response within 1 month after the exercise of the right. In certain cases, related to the complexity of the request or the number of requests, this period may be extended by 2 months.
You can, at any time, lodge a complaint with the competent supervisory authority: CNIL (www. cnil.fr).
5. OUT OF MY DATA AFTER MY DEATH
The User may formulate directives relating to the storage, erasure and communication of his personal data after his death in accordance with article 40-1 of law 78-17 of January 6, 1978. These directives can be general or specific.
User pcan formulate their advance directives by clicking here.
6. TRANSFER OF YOUR DATA
You are informed that personal data concerning you may be transmitted to companies located in countries outside the European Union.
Prior to the transfer outside the European Union, and in accordance with the regulations in force, Angry Panda Shop implements all the procedures required to obtain the guarantees necessary to secure such transfers.
For more information on the framework for “cross-border flows”, you can contact the data protection officer.
7. HOW IS YOUR DATA PROTECTED?
As data controller Angry Panda Shop implements appropriate technical and organizational measures in accordance with applicable legal provisions, to protect your personal data against alteration, accidental or unlawful loss, use, disclosure or access. unauthorized, and in particular:
The appointment of a data protection officer accessible by post to the address of the registered office or by a dedicated email address privacy@pandangry. com
Awareness of the confidentiality requirements of our employees who have access to your personal data.
Securing access to our premises and our IT platforms.
The implementation of a data protection policy and security measures for our information system.
Securing data access, sharing and transfer.
Securing access to our customers’ user accounts by asking them, if necessary, to renew their password.
The high level of data protection requirements when selecting our subcontractors and partners.
In addition, the collection of banking information does not pass through our systems and is directly processed by an accredited payment intermediary which has security in accordance with the requirements of the banking network.
8. HOW LONG ARE YOUR DATA KEPT
Data from the active prospecting database are kept for three years from the end of the commercial relationship or the last contact.
The data collected as part of the recording of incoming and outgoing calls is kept for a maximum of six months. Analysis documents can be kept for up to one year.
The data necessary for compliance with a legal obligation is kept in accordance with the provisions in force (in particular but not exclusively those provided for by the Commercial Code, the Civil Code and the Consumer Code).
9. YOUR RIGHTS AND CHOICES REGARDING THE COLLECTION AND USE OF YOUR DATA
Angry Panda Shop has a data protection officer who can be contacted at this address:
Email privacy@pandangry.com
Postal address: EURATECH-POLAND LTD – DPO – 6A WODZISLAWSKA STREET WROCLAW, POLAND.
You can, at any time, file a complaint with the competent supervisory authority (CNIL: www. cnil.fr).
You have the possibility to unsubscribe at any time from subscribing to our newsletters in each email we send.
10. DATA ON MINORS UNDER 15
The services offered by Angry Panda Shop are not intended for minors under the age of 15 and therefore, Angry Panda Shop does not directly collect personal data concerning minors. If we become aware that a minor is trying to access our services and provide us with information about them, we will delete this data from our records. If you are the parent/legal guardian of a minor who has provided us with personal data, please contact us so that we can delete this data.
11. PHISHING OR PHISHING
Phishing or phishing is a form of scam which consists in taking the identity of Pandangry.com.com by means of an e-mail to induce you if necessary to communicate your personal or financial data.
We work regularly to provide you with safe browsing on Pandangry.com.com.
To this end, your username and password will never be requested by e-mail.
The Pandangry.com teams will never solicit you by email to obtain Personal Data or financial information.
If you receive an email from Pandangry.com.com. which seems fraudulent to you, let us know by transferring itrant at: privacy@pandangry.com
If you suspect that your account on Pandangry.com.com has been impersonated, contact customer service as soon as possible.
In the event of fraud on your payment card, please contact your bank.
12. COMMERCIAL SOLICITATIONS12.1. Applicable Principles
Angry Panda Shop may use your contact details to send you targeted advertisements, in particular by email, sms, or third-party websites.
In this context, Angry Panda Shop undertakes to respect the rules applicable to each prospecting channel.
12.2. Prospecting by email
Angry Panda Shop complies with the rules enacted by Directive 2002/58/EC of July 12, 2002, which provides for the express prior collection of the User’s consent for the sending of commercial prospecting by electronic means (e-mail or SMS).
Thus, when creating your account on the site, you are expressly asked for your consent to receive offers from Pandangry.com by email.
Angry Panda Shop will not send you personalized solicitations by email or sms if you have not consented to them.
If you no longer wish to receive newsletters, you must click on the unsubscribe link provided either in each email or by going to your Pandangry.com account in the newsletter section.
Finally, you can contact customer service to stop all solicitations by e-mail.
13. COOKIES, TAGS AND TRACKS
We automatically collect certain data about you and your computer when you visit our website. For example, we will collect your IP address, the name of your web browser (such as Firefox, Internet Explorer or Safari), and the referring website. We may also collect information about your online activity, such as purchases made.
As a member of or visitor to the website, we will install a permanent cookie file for you on the hard drive of your computer. You can always choose not to receive a cookie file by allowing your Internet browser to refuse cookies or to prompt you before accepting a cookie. Be informed that, by refusing to accept a cookie, you will no longer be able to access certain features of the site.
When you access your profile on the website, we may require you to log in as a member, using a member ID and password. Once you have registered as a member, we save the member ID and the name on the member’s account in the cookie folder on your computer. We may also save your password in this cookie file as encrypted data if you tick the box “Register me automatically next time”. Your member ID, password and name on your member account are stored in a cookie file as encrypted data, so that no one can see this information by gaining unauthorized access to your computer. Permanent cookie files remain on your computer’s hard drive until you manually delete them.
Our website uses different types of cookies:
Technical cookies which are essential for the operation of the site;
Operational cookies that are used only to provide the services requested by users on the website;
Analytical performance cookies which allow us to observe how visitors navigate the website and to determine the content they are viewing and of interest to them. They help us to improve our service to you by enabling us to ensure that our users find the information they are looking for.
Social cookies which are used by social networks (Facebook, Google and Twitter) to monitor interactions with social widgets on the website. – affiliate cookies that track visitors from other websites with which we have affiliate agreements.
Behavioral advertising cookies that collect information about your preferences and choices associated with the website. They target advertising networks, which then use them to show you personalized ads on other websites.
The data collected is kept for a period of 13 months and is not transferred to third parties or used for other purposes.
For any additional information or to send us your comments regarding the use of cookies, you can contact us at the contact details given below.
In case ofthe exercise of a right of opposition to marketing profiling, the user is informed that he will continue to receive commercial solicitations but these will be less relevant and will no longer be targeted according to his personal interests.
How to avoid the registration of “cookies” on your computer?
Cookie preferences must be set for each browser (Microsoft Edge, Google Chrome, Mozilla Firefox, Safari or Opera). You generally have several ways to manage cookies, including: allowing or completely disallowing cookies, deleting specific cookies that have already been saved by the browser, preventing certain websites from sending cookies to your computer, or blocking third-party cookies (when during your browsing on a website, cookies are sent to your computer by another website).
Please consult the links below for more information on managing cookies with each of the main browsers:
For Microsoft Edge™: More… > Settings, Select “Show advanced settings”, under Privacy & Services > Cookies, select the option that suits you
For Firefox™: open the “Tools” menu, then select “Options”; click on the “Privacy” tab then choose the desired options or “_blank” rel=”nofollow noreferrer noopener”>follow this link
For Chrome™: open the configuration menu (wrench logo), then select “Options”; click on “Advanced options” then in the p “Privacy”, click on “Content settings”, and choose the desired options or find these explanations on the Google site
For Safari™: choose “Safari > Preferences” then click on “Security”; In the p “Accept cookies” choose the desired options or find these explanations on the Apple site
For Opera™: open the “Tools” or “Settings” menu, then select “Delete private data”; click on the “Detailed options” tab, then choose the desired options or find these opera browser site explained
Postal Address: EURATECH-POLAND LTD
– DPO – 6A WODZISLAWSKA STREET WROCLAW, Poland.
Please do not disclose sensitive personal data when contacting us (for example, information relating to racial or ethnic origin, political opinions, religion or other beliefs, health, etc.).
If you are located in the European Union, the entity responsible for collecting and processing personal data is Angry Panda Shop (contact details provided above).
Angry Panda Shop is subject to applicable European legislation on the protection of personal data, and in particular to the General Data Protection Regulation No. 2016/679 of 27 April 2016 (“GDPR”), and to any national legislation adopted pursuant to the latter, on a subsidiary basis, and which could apply depending on the case.
We will respond to your questions and complaints regarding the processing of your personal data. If you are not satisfied with our response, you can contact a lead authority.
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